Reviews

Serve Others.  Do What's Right.  Value People.  This is the philosophy that we live by at Casa Auto Group.  That's why it means so much to have customers that feel the same way.  We love to get feedback from our community, and here are a couple testimonials for our dealerships.  Scroll down to find some tips on how you can provide helpful review of our service.

Casa Ford Reviews

★★★★★ Casa Ford was extremely helpful to me in finding the right vehicle at a good price. Carlos the sales manager went above and beyond the call of duty. There was no high pressure selling tactics employed. It was calm, and informative, and friendly. - David Warner, Google.com

★★★★★ Javier Mendoza service advisor provided excellent service. He kept me up to date on the status of my vehicle. I will continue to bring my vehicle to Casa Ford. - Art Carranza, Google.com

★★★★★ The staff at Casa Ford is outstanding! Pete, Alfred and Dominic went above and beyond to make sure we were matched with the perfect family vehicle that suited us. They were comprehensive of our needs and wants and created a relaxed environment in which we could truly look at all our options. They have great customer service and are always ready to greet you with a smile. My wife and I truly recommend Casa Ford. - Jacob Sotelo, Google.com

Casa Nissan Reviews

★★★★★ I was greeted by my service representative immediately. He paid attention to my needs and ensured that he understood. He was professional and polite and kept me informed of the process from start to finish. Mr. Leonard did an outstanding job. Completely satisfied. - Gregory Lock, Google.com

★★★★★ Jaime Velasco's service exceeded my expectations. Excellent price for an excellent product! So happy to have joined the Casa family! - Reyna G, Google.com

★★★★★ Excellent customer service! I didn't have to wait long at all; all my questions were answered promptly and thoroughly. I walked out with a brand new car and an excellent interest rate. The members at Casa Nissan worked with me and gave me a payment that fit my financial needs. I will definitely buy my next car from here. Sal Olivas was GREAT! - Cecilia De Leon, Google.com

Casa Kia Reviews

★★★★★ Awesome experience at Casa Kia. Customer centered, professional, and very friendly! - Michael Neff, Google.com

★★★★★ Excellent staff, Peter was my sales associate. He was professional and helpful. I couldn't have asked for a better experience. If I find myself in El Paso again and need a new car, I will go straight to Casa Kia. Great job Team! - Ian Riley, Google.com

★★★★★ Passing by and went in for an oil change and the service was just amazing. I was greeted and informed about my Kia throughout the whole experience. I almost wish they were my dealer. - Alfredo Romero, Google.com

Casa Buick GMC Reviews

★★★★★ An extremely pleasant experience buying our new GMC at the used truck lot! Everyone was very friendly but special thanks to Juan Arredondo who handled our purchase, and Mr. Zimmerly who completed the sale and found us an outstanding warranty. They made feel like family. Great customer service. We highly recommend Casa Buick GMC. - Lourdes FrancoGoogle.com

★★★★★ The service Department at Casa Buick is fantastic ! I can always count on my service manager to go the extra mile. - Yvonne Franco-HerreraGoogle.com

★★★★★ I want to commend the auto parts staff Lico and Julio. Also the Service Department for their outstanding customer service and professionalism at the Casa Buick GMC dealership at Montana and Airway. Thank you all and be safe! - Raul DoradoGoogle.com

La Casita Reviews

★★★★★ I was in and out in less than 2 hours! Good place and selection to restore your credit. Approvals fast and easy independent from your credit history. Ricardo who helped me out was great and made sure I got into something I could afford and was a good vehicle for me. Thank you! - Gerardo RivasGoogle.com

★★★★★ Great staff, super easy financing plus a great warranty on all their cars! - Emmanuel DominguezGoogle.com

★★★★★ Love what La Casita is able to do for the community. Challenged credit meets easy financing. Thank you La Casita! - Mike MarrGoogle.com


A Simple Guide to Easy Reviews

Thanks for taking the time to provide a review, we appreciate it. If you're not sure what to include in your review, here are some tips on providing the most helpful information for our future customers. Ask yourself these questions when providing your review:

  • Did you buy new or used?
  • What kind of car did you buy?
  • What service did you have done in our service department?
  • Where do you live?
  • Did you drive past other options to choose us?
  • Which of our employees helped you and how did they do?
  • How do we compare to other dealerships you've visited in the past?
  • Do you have any tips to offer future customers?

If you're in a hurry, don't worry, we love short reviews too!