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Julian Bonilla

May 2026 - the warranty for some parts should be longer, I originally was upset that this was going to cost me an arm and a leg but my tech guy managed to get things fixed for way less than expected, I’m extremely happy right now, I have more things to take care of but this will do for now. January 2026 - after the trouble from last year this year they really stepped it up. The guy who helped me was really running around all over getting things done. He told me straight up how long it would take and it was ok since I came prepared with books to read. Had breakfast and lunch at the cafe and everything was great. 2025 Update - After the phenomenal help I received last year I was hopeful for this year, but they fell back to their old ways. They do great work, that’s not the issue. The issue is the entire time I’ve had my car and had it serviced here I NEVER get an accurate quote, the exception being last year. 17 years and only once have I ever gotten an accurate quote. Their service is great, but the communication is horrible. I don’t make millions so when I bring in my car I have to plan out how much it’s going to be because I have other bills to pay. The folks are friendly, the service is great, but the communication is lacking big time. I don’t mind paying for labor but it would be nice to know that you’ll be charging me for it BEFORE I go pay to make sure I have the funds available. 2024 - The lady that helped me out was the first person in many years to really help me

Juan Chavira

Service advisor Marcos exceeded my expectations when I took my bronco for service. Constant communication and very friendly experience. Thanks casa ford Service team. Shout out to Marcos for in and out service support.

Clinton Moss

very good service

Lloyd Burrows

Fabulous service by Service Advisor Dennis Pellicotte and Craig Coltharp. Took 2024 F-350 in for trailer towing recall and an oil and oil filter change. They also performed a 32 point free inspection and discovered the engine air filter and cabin air filter needed to be changed. Used the online appointment system which worked well. Wonderful service. Great to deal with the Casa Ford Service Department. Thank you! 😊

Margaret Jasso

After my accident, there was never a question as to where I wanted my car serviced at. Kept me informed with all the repairs. Cesar Luna and the staff at Casa Collison went out of their way to assure me they would take care of me and my car. Thank you Casa Ford. On 05-26-26 Was concerned of a possible leak regarding my coolant assembly radiator overflow. Met with Javier Mendoza (service dept) advised me of a slight crack and needed replacing. My car has been through alot, only trust Casa Ford service department and staff to take service my car. Thank you, Margaret Jasso

Jose Luis Jara

Excellent customer service from sales person