feels like
home

Irma Foley

If you want an honest, professional and courteous Service Advisor ask for Sergio Marco at the Service Department at Casa Ford. He'll greet you with a smile and a handshake. You'll actually feel appreciated as a customer! He'll listen to your concern without interrupting you or judgement. He'll make your concern his priority and will make sure you're completely satisfied with any and all repairs. He's excellent at returning calls and texts. You'll never be left in the dark wondering what's going on with your car. I took my 2011 Escape to have all the engine and transmission mounts replaced. Sergio was detailed about the repairs my car needed and was very transparent about the price. He kept me updated throughout the repair process. I took my car in on a Monday and by the next day Tuesday it was ready.. earlier than promised. When I picked up my car he reviewed the repair invoice with me, explained what was done and advised me about the warranty coverage the repairs Included ..there were no surprise charges. I received my car clean and the repair workmanship was outstanding! My car was no longer vibrating when I turned my AC on. Thank you Sergio for being an awesome Advisor! Your attention to detail is unmatched. You've made servicing my car a hassle free and easy experience. I am a very happy loyal Casa Ford customer. Highly recommend!

warren cliburn

Always a great experience. Thanks again Jason D for always getting my vehicle in and out of there.

Elizabeth Ayon

Javi was great fixing my tire. Verry processional. I’m happy with the service

RAZZLE-DAZZLE

Exceptional customer service by my favorite service advisor, Jose Borunda. As always he delivers outstanding service. No matter the size of task, he makes sure vehicle is returned running like new. Thank you Jose and the rest of the Casa Ford Team!!! Looking forward to my next visit.

manuel dominguez

I am going to Thank Genesis very nice and helpful Rep person. The truck run nice and will be checking the update program on my next trip.

Antoinette VanDePutte

Working with Mike Riviera was wonderful. He is such a comfortable salesperson. I am a repeat customer and having the relationship with Mike for almost 20 years and numerous F-150 .