Stories from real customers

Monica Abril

The customer service at Casa Kia is at a 10! Greg, at Casa Kia, was amazing and super helpful. I went in with high expectations and they delivered. I went home with amazing results right down to my budget. Thank you Greg at Casa Kia!

Roy Velasquez

Jocelyn did great very friendly and made sure all my questions where answered

John Ramos

Thank you. Marco Rubio your the best...Amazing service form drop off to complimentary delivery the service is professional and the Employees are courteous and knowledgeable. Thank you so much.

hector balboa

Good fast service Thanks Eri for a good check on my truck before our trip 👍

Jose Chinolla

Excellent customer service Steve treated us like family with recommendations on services and details of the services our vehicle needed

Adrian Kibodeaux

Very helpful got done what I needed

Gaby Sarahy Sapien

Great team and great service!

Andrea Sanchez

Amazing experience!!! Braden, Richie, Miguel, and all of the pre-owned staff were phenomenal. Super knowledgeable and caring. Very adamant about getting your business and willing to work with you to do so! Couldn’t recommend them more.

Juan Carlos Etienne

5 starts to Jose and John

Margaret Jasso

After my accident, there was never a question as to where I wanted my car serviced at. Kept me informed with all the repairs. Cesar Luna and the staff at Casa Collison went out of their way to assure me they would take care of me and my car. Thank you Casa Ford

Andres Bouche

Very good service. Pleased with everything.

Olga Yarar

Always professional and listen. Sergio my service manager is awesome and Casa Ford always fix my vehicle and do it well.

Salvatore S

It was very good car buying experience. This is the truth about the buying experience, but I was told Noon the next day being Saturday, then after getting a update and 2 hrs from 9:30 should have been 11:30 and passed noon and made and was finally told 1 more hr.so we will wait. Next time will be my last review with so pictures hopefully.

Meghan Mchalffey

I highly recommend Casa collision to family and friends. Get the repairs done right the first time!!

Shamiran Bedjohn

The Casa collision team is professional, timely, detailed and personable. I would recommend them to all my friends and family

Matthew Jones

Brandon was awesome, great customer service, excellent professionalism, would recommend service here.

JCA Studio

Brandon was awesome, great customer service, excellent professionalism, would recommend service here.

Spencer Putnam

Jason at the parts counter is fantastic. I drive a Lexus and needed a part for it and he tried multiple things but without a part number there was nothing he could do. I came back with a part number, he remembered exactly what it was we were looking for even though the conversation was weeks ago. He didn’t have the specific part but he was quick to order it and even though it was nearing the end of the day I still got it the NEXT day. The whole transaction was smooth and personable. I’ve been in there a few times and I pretty much only see him working the parts department and he’s doing one hell of a good job.

oscar oscar

El mejor servicio la ford de el Paso Texas

Sylvia Mimbela

Sergio Marcos is an absolute great asset to Casa Ford! Makes us feel like part of Casa Ford thank you Sergio!!!

Christine Shelsea

Traded in my old car for a new one at the Honda dealership and was helped by Braden. He made the process easy, listen to what I was saying, and explained everything in detail, then worked with me to get the car I wanted at a budget that fit my needs. Found a small scratch on my car of interest and it was fixed ASAP with no trouble. Transitioning to this new car was smooth and I'm very happy with my purchase.

Diana Elizabeth Ali

We had great, welcoming, and friendly customer service by our service advisor, Steven Sanders. He was very nice and helpful and polite. Perks to him for liking his job and having a good attitude with us all time!

Paulino Quinones

Good and professional employees as well ,all around professionalism in every aspect.

Lou

Just wanted to say a huge thank you to Casa Nissan and especially Mr. Angel Lee! He was friendly, patient, and incredibly helpful throughout the entire process. He worked with me on my trade-in, gave me honest and clear numbers, and didn’t rush anything—he even waited until we were fully ready before running the credit check. He helped bring the truck in from Alamogordo and made sure everything went smoothly from start to finish. I really appreciate all the effort put into getting me a great deal and making the whole experience stress-free. Highly recommend!