Stories from real customers

Alvin Melton

Took my Explorer in for service, Sergio M. was my service advisor and took very good care of me and my vehicle. I waited for my vehicle and the waiting area was very nice and clean. The dealer had water, coffee, and popcorn available for customers. My overall experience was very good and I would like to thank Sergio for the great and professional service she provided. I would recommend Casa Ford to anyone looking to buy or have their vehicle(s) serviced.

Mike Terrazas

Casa ford service was awesome jose borinda got my truck in and out quickly super knowledgeable

John

I've bought 4 cars from pete, in my opinion he is the best salesman at casa ford, he's always upfront with my wife and I and always put us in the car were looking for.

Erik Almaraz

Awesome service especially that guy named Marco Rubio

Queen War

Great service given by Dennis. I would definitely be returning back to him. Thank you Dennis Pellicotte for your assistance!

Vanessa Rodriguez

Great service!! Great with time frame and worked with my work schedule and convenience was the best factor as well!!

Erica Barragan

It was fast and Mr Victor was really awesome.

Jeanette James

Thank you for fast service on my oil change.

Ana Dominguez

Our salesman was very polite, not pushy, very mindful of our requests.

Howard Hunt

Quick & professional service

Robert Vitela

Brought my F-150 for a check up because I was taking a long road trip. Jose Borrunda was the service writer and he assured me I could wait for it. Two hrs later Jose informed me that the truck was ready and I was also able to talk to the technician who worked on my truck Albert Martinez. After some Q&A’s about the condition of my truck I felt more confident in taking my trip. Albert was very knowledgeable and even suggested some future services to consider for the next visit. These two Nice Guys are awesome 👏.

HERSEY L ROBERTS III (Goliath)

Always great with my vehicle and my well-being! Thanks, Casa, for treating me like a loyal customer!

Erick Rico

Excellent experience from start to finish. Yamil was professional, patient, and very helpful throughout the entire process. He took the time to answer all of our questions, explain the vehicle’s features, and made sure I felt comfortable with my decision. I never felt pressured, and he made the buying experience smooth, fun and stress-free. He was knowledgeable, honest, and attentive to what we were looking for. I really appreciated his communication and the effort he put into helping my family find the right vehicle. I would definitely recommend him to anyone looking for a Ford. Great customer service and an overall excellent experience!

Sharon Davis

My salesman Pedro Rostro went above and beyond to find the exact vehicle I was looking for. Everything at the dealership also went extremely smoothly. The finance officer was also extremely helpful in advising on the right warranty. All the other salesmen were also very courteous and helpful even knowing we already had a salesman, they continuously asked if we needed anything, helped opening doors and offering something to drink. This was a very pleasant establishment to do business with. I am really glad my son referred me here.

Albert Olvera

Great service overall! After 4 months of waiting, Dennis, Service Representative called to let me know the part had arrived. They worked on my truck and had it ready before the agreed to time. I recommend Casa Ford Service always!!

francisco orrantia

Guzman is the best service advisor ive ever dealt with

Chris Chase

Casa ford is amazing.

Erick Farley

Took very good care of me and my new truck

Lupe Ochoa

Very pleased with customer service

Victor Balandran

Very good service and the even took the time to give my ride a car wash.

Lorenzo Espinoza

Casa Ford service department continues to take care of my explorer oil changes timely and efficiently! Great customer service👍 2026

Erin Groves

Excellent customer service. I appreciate that my cost as well as expected wait time is clear when you drop off your vehicle. I know many people from Tucson and Phoenix make the drive because this business is that awesome.

Aida Mauricio

Best service. Very attentive. Sergio Marco is the best

Ray Castillo

The service agent was friendly and service was quick. Service was completed within the time estimated by the agent.