See what Casa customers have to say

Katherine Briseño Katherine Briseño
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★I recently purchased a new vehicle from Casa Auto Group, and I couldn’t be more pleased with the entire experience. From start to finish, Braden went above and beyond to make sure everything was smooth, transparent, and stress-free. He was knowledgeable, patient, and genuinely attentive to what I was looking for. Braden took the time to explain all my options, answered every question thoroughly, and made sure I felt confident in my decision. What really stood out was his willingness to go the extra mile—whether it was staying late to finalize paperwork or making sure the car was perfectly prepped and ready to go. It’s rare to find this level of customer service, and thanks to Braden, I felt valued and taken care of every step of the way. I highly recommend Casa Auto Group to anyone in the market for a new vehicle—and if you can, ask for Braden. You won’t be disappointed!
Janie Sanchez-Aguilar Janie Sanchez-Aguilar
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Came in to buy a car, this morning. My sales person, suggested a newer car I was hesitant, but he ran the numbers and to my surprise I was approved beyond my wildest dream. I never thought I would be able to drive out with a 2025. Thanks to Rudy Briseno you, made my day for sure!! You explained everything I needed to know about this new car !! He even programmed my car to my phone 👏🏼👏🏼I will be giving all my family and friends his name!!
Ms Sol Baca-Rivera Ms Sol Baca-Rivera
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★After looking online for a Hyundai Tucson, I am a returning customer found one i liked and scheduled a new appt with Jay and Nathan who tagged team. They helped assist me and they are friendly, knowledgeable, and getting straightforward to my new vehicle purchase. After delivery followup, Brandon happily made sure everything was good. Braden at Honda was available to help enroll me for the Hyundai BlueLink waiting on activation. Casa has a great team from start to finish, enjoying my new vehicle learning all the new equipment. Thank you again for the service!
Ms Sol Baca-Rivera Ms Sol Baca-Rivera
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★After looking online for a Hyundai Tucson, I am a returning customer found one i liked and scheduled a new appt with Jay and Nathan who tagged team. They helped assist me and they are friendly, knowledgeable, and getting straightforward to my new vehicle purchase. After delivery followup, Brandon happily made sure everything was good. Braden at Honda was available to help enroll me for the Hyundai BlueLink waiting on activation. Casa has a great team from start to finish, enjoying my new vehicle learning all the new equipment. Thank you again for the service!
James Urquidi James Urquidi
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Great fast service. Kia rep Andy was very thorough on what needed to be addressed on my vehicle. He scheduled and ordered the parts for repair and completed at a reasonable time. I highly recommend Kia service center and rep Andy for all your vehicle needs. Respectfully James urguidi
Gil Rodriguez Gil Rodriguez
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★The service was prompt and complete. Service Danny delivered our when promised. Service team was friendly and answered all our questions.
Guadalupe Garcia Guadalupe Garcia
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Very kindly, on my recent visit, they attended to me without an appointment for service on my truck. Thank you Casa Buick GMC
Sarah Crockett Sarah Crockett
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Outstanding customer service! The CASA team went above and beyond. I would highly recommend.
Sarah Crockett Sarah Crockett
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Outstanding customer service! The CASA team went above and beyond. I would highly recommend.
Joe Carrillo Joe Carrillo
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★A True "Nice Guys" Experience! I recently purchased a Nissan Z Performance from Casa Nissan in El Paso, and I'm compelled to share my exceptional experience. From start to finish, the process was remarkably smooth and professional. Pablo Robles, the Acquisition Manager, demonstrated why Casa Nissan calls themselves the "Home of the Nice Guys." His approach was refreshingly pressure-free while showcasing his extensive knowledge about the Nissan Z Performance. He took the time to walk me through: -The rich history of the Z lineup -The performance capabilities of my specific model -Future developments for the Z series What impressed me most was Pablo's responsiveness. Despite my busy work travel schedule, he consistently answered my calls and sent detailed pictures of the vehicle whenever requested, making my remote decision-making process much easier. Even though it was late Friday evening, Pablo and Dylan from the finance department worked efficiently to get my approval processed. The paperwork was handled with remarkable speed and clarity, with no hidden surprises or pressure to add unnecessary extras. After finalizing the purchase, Pablo went the extra mile by personally detailing the vehicle and filling the tank before I drove off. These thoughtful touches exemplify the kind of personalized service that sets Casa Nissan apart from other dealerships. If you're in the market for a new vehicle in the El Paso area, I highly recommend visiting Casa Nissan and specifically asking for Pablo Robles. Their "Nice Guys" reputation is well-earned through their honest, professional, and customer-focused approach. My beautiful Nissan Z Performance and the memorable buying experience have both exceeded my expectations!
Patricia Kinney Patricia Kinney
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Braden and Rob were very informative and made sure the car was a good fit for me. They respected me and my concerns and what I was looking for. They answered all of my questions. And they did not try to talk me into something I didn't want.
Patricia Kinney Patricia Kinney
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Braden and Rob were very informative and made sure the car was a good fit for me. They respected me and my concerns and what I was looking for. They answered all of my questions. And they did not try to talk me into something I didn't want.
Car Ride Car Ride
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Love the home service Casa provides!!
Joe Adame Joe Adame
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Sandra was very polite and helpful. I had to reschedule my appointment and she helped me take care of that with no problem. Thank you Sandra! Service was quick and professional
andrew ornelas andrew ornelas
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Irving, the service attendant is top notch. Thank for the service and saving me time.
Marcelle Fernandez Marcelle Fernandez
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Sandra was amazing. Thank you!
Cynthia Delgado Cynthia Delgado
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Had a great time. Very knowledgeable salesperson.
Israel Diaz Israel Diaz
GOOGLE_BUSINESS_REVIEW 4.0
★★★★★Fast and easy
Israel Diaz Israel Diaz
GOOGLE_BUSINESS_REVIEW 4.0
★★★★★Fast and easy
Martha Carrillo Martha Carrillo
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★My Envision was detailed and work performed in a timely manner. I was very happy with the overall job. Thank you Steve, Blanca, and my technician.
Hector Esparza Hector Esparza
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Great service, I went in without an appointment at 7:15 am for an oil change. My service rep Danny M took care of the service and my vehicle was ready at 10:45 am. I told him that I had forgotten my service coupon, but he took care of it.
Carlos Spector Carlos Spector
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Young man was very thorough and efficient. I was very pleased.
Miguel Corral Miguel Corral
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Jessie is an excellent service agent! No complaints. Explains everything very well
Greg Althouse Greg Althouse
GOOGLE_BUSINESS_REVIEW 5.0
★★★★★Efficient