Stories from real customers

Eusevio Garcia

A javier mendosa is a Very professional person i recommended him and casa ford.

Jose Luna

They did a good job on my truck.

NSY Sal

I,m very happy with each one who attended me.

Albern Corral

I had a really great experience working with Blanca. From the moment I arrived, she were professional, friendly, and made the whole process feel easy. They took the time to explain what my car needed in a way that actually made sense, without trying to upsell or pressure me into anything unnecessary. What stood out the most was the communication she kept me updated throughout the entire process, so I never felt like I was left guessing. The timing they gave me was accurate, and everything was completed when promised. When I picked up my car, they went over everything that was done and made sure I was satisfied before I left. It's not always easy to find people who genuinely care about customer service, but you can tell she take pride in their work. I left feeling confident that my truck was in good hands. I'll definitely be coming back and would recommend them to anyone looking for reliable and honest service.

Jose Deida

My name is Jose Deida. I recently purchased a vehicle at Casa Buick GMC from Abner, he was very efficient knowledgeable and extremely friendly and helpful. My Finance was done by a finance manager who was quick friendly and got me what needed.

Valente Ortiz

I had an outstanding experience with Javier Mendoza at Casa Ford/Lincoln. From the moment I arrived, Javier demonstrated professionalism, clear communication, and a genuine commitment to customer service. He kept me informed throughout the entire service process, explained everything in a way that was easy to understand, and made sure my vehicle was taken care of quickly and efficiently. What really stood out was his attention to detail and willingness to go above and beyond to ensure everything was done right the first time. It’s rare to find someone who truly takes pride in their work and values their customers the way Javier does. If you’re looking for a reliable, knowledgeable, and customer-focused service representative, I highly recommend Javier Mendoza. Five-star service all the way! r/ Valente

Marcos Ortega

Attentive service.

arturo zavala

your service advisor was outstanding, she kept me inform all the time and she was very polite and knowable she is an asset to your service department.

josie gachupin

Took vehicle in for a Recall. Service took about 1.5hrs. Vehicle was given a soso wash. Other than that, All good

Yolanda Serrano

Scott was professional & knowledgeable & friendly. He got my car maintenance done in hours after being checked in. Thank you

Patsy Wilson

Excellent Servic

Jorge Coreano

The best service for Ford vehicle they go beyond to satisfy the customer

Riveradamian Brucelee

Great. Service from Sergio at the service department Jose and Guzman are the best !!!

Alejandra Delgado

Great. Thank you

Georgina Diaz

Eri was very helpful and very nice. Explained everything very well and clearly

Tia Mitchell

Luis Valdez is an amazing person to work with! I was intimidated about making the wrong choice, but he took the time to explain many features of different vehicles that I showed interest in. His positive attitude made it a great experience!

PALOMA S. DURAN

Great service, efficient and attentive.

Raul Amaya

I enjoyed my visit to your dealership, Melissa was very friendly and courteous she took care of the issue with my vehicle thank you much young lady 😊!

Helen Lopez

The service there is good but the wait is extremely long I had an appointment at 8:00 and I didn't get done till 11:30 so I wonder how long the people that don't have appointments. Also they washed my car but left it all wet. They didn't even dry the window they were all spotted.

Cleveland Burns

Just wanted to give a shoutout to the team at Casa Buick GMC for the outstanding service! From start to finish, everything was smooth, professional, and stress-free. A special thank you to my service advisor, Melissa—she went above and beyond to make sure everything was handled quickly and correctly. She kept me informed the whole time and made the entire experience easy and hassle-free. It’s not every day you find service like this. Highly recommend Casa Buick GMC if you want people who truly care about their customers!

Laura Campbell

All went smoothly. The work was done well. Everyone was friendly, and helpful.

R W

Sergio Marco from the service department was awesome. He took good care of me. Thank you Sergio.

Aurora Torres

Everyone was very polite and service was fast

Rene Puentes

Awesome experience in purchasing a vehicle at this location salesman Pete Rostro was very attentive. He took care of all our requests. The detail man also was awesome as well.